PRIVACY

ExoPups ("we," "us," or "our") operates the website www.exopups.com.

This policy outlines how we collect and use your personal data during your visits to our website, in compliance with the General Data Protection Regulation (GDPR) and related US data protection laws.

Necessary Cookies

Our website requires certain cookies to function properly. You can disable cookies completely in your browser settings if you prefer.

Analytics Cookies

We use analytics cookies to monitor and enhance the performance of our website.

Who Handles Your Personal Data?

ExoPups acts as the "data controller" for the information collected during your visits. This means we determine how to use your data and are responsible for its protection in accordance with GDPR.

Only staff members who need access to your personal data for their roles will have access. We may also share your data with third parties as detailed in Section 6.

Please read the following carefully to understand our views on your personal data and how we will treat it. This policy may be updated at any time.

Glossary

  • Personal Data: Any recorded information that can identify you. It does not include anonymous data.
  • Technical Data: Automatically generated information from your visit and actions on our site, which is anonymous and not linked to your personal data.
  • Processing: Any actions we take with your data, including collection, usage, storage, and deletion.

Types of Data We Collect

Personal Data You Provide
We collect personal data that you voluntarily provide. This may include your email address for newsletters, contact information if you reach out to us, and any personal data you include in feedback or communications.

Technical Data We Collect Automatically
We use cookies and similar technologies to track activity on our website. Cookies are small data files that may contain an anonymous unique identifier, sent to your browser and stored on your device. We collect the following technical information when you visit our site:

  • Device type and identifier
  • IP address
  • Browser type and version
  • Time zone settings
  • Pages visited, clickstream data, and interaction information

For more details on managing cookies, visit AllAboutCookies.org.

How We Use Your Data

ExoPups uses the data collected for various purposes:

  • To provide and maintain our website
  • To notify you of changes
  • To facilitate customer support
  • To gather valuable analytics for improvement
  • To monitor usage and address technical issues
  • To fulfill obligations and enforce our rights in contracts
  • To send you account notices, including renewals and updates
  • For any other purpose with your consent

Data Storage and Security

We may store your data manually or electronically. Any electronic data will be stored on secure servers, while manual data will be kept at our premises.

Please be aware that while we strive to protect your personal data, no method of transmission over the internet is completely secure, and any data transmission is at your own risk.

Sharing Your Data with Third Parties

We may engage professional services to help operate our website. All service providers are required to adhere to our data protection policies and may only process your data for specified purposes.

Analytics and Tools

We use third-party tools, including Google Analytics, to monitor website traffic. Google may use collected data to personalize ads in its advertising network. For more information on Google's privacy practices, visit Google Privacy Terms.

External Websites

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices. Please review these policies before providing any personal data.

Disclosure of Your Data

We may share your personal data to comply with legal obligations or to enforce our terms of use. We aim to share the minimum amount necessary.

Data Retention

We will only retain your data as long as needed to fulfill our purposes, including legal and accounting requirements.

Your Rights

Under certain circumstances, you have rights concerning your personal data, including:

  • Requesting access to your data
  • Requesting corrections
  • Requesting erasure
  • Objecting to processing
  • Requesting restriction of processing
  • Requesting data transfer

If you wish to exercise any of these rights or have concerns about how we use your information, please contact us at support@exopups.com. We will address your request promptly and in accordance with GDPR.

If you remain dissatisfied, you have the right to lodge a complaint with the relevant authority.

Changes to This Policy

We may update our privacy policy at any time, and any changes will be posted on this page. Please check back frequently for updates.

Contact Us

If you have any questions or concerns about this privacy policy, please reach out to us at support@exopups.com