Your pets deserve the best! Get FREE shipping on all orders!
Your pets deserve the best! Get FREE shipping on all orders!
Your pets deserve the best! Get FREE shipping on all orders!
Your pets deserve the best! Get FREE shipping on all orders!
Give your furry friend the ultimate comfort and warmth with our luxurious, self-warming dog bed—the perfect gift for pets and their owners!
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Pet-safe materials:
Crafted from soft, fluffy plush and filled with high-quality PP cotton, free from harmful chemicals, flame retardants, and harsh dyes, ensuring your pet's safety and comfort. Keeps your pet warm and cozy on chilly nights. -
Comfy & calming design:
The raised rim design provides head and neck support, helping to ease muscle soreness and joint pain. The donut-shaped structure creates a safe, warm space for pets who love to curl up and stretch. (Not suitable for pets with excessive chewing or teething tendencies.) -
Multifunctional bottom:
Equipped with an anti-slip PVC dot fabric bottom to keep the bed securely in place. The waterproof bottom design also prevents any messes from soiling your floor. -
Easy to care for:
Machine washable for your convenience (cold water, gentle mode, no bleach). Hand washing is recommended for better care. After washing, simply shake it to fluff up and wait 48 hours for the bed to fully expand. -
Notice:
The dog bed is compressed and vacuum sealed for shipping. Once received, shake the bed and allow it to regain its shape. Please give it 48 hours to fully expand. Your pet's perfect resting spot will be ready in no time! -
Good service:
We are dedicated to ensuring your satisfaction. If you have any questions or concerns, our customer support team is ready to assist you within 24 hours.
Treat your pet to the best gift ever—comfort, warmth, and love in one perfect bed.
Shipping Policy
Order Processing
At ExoPups, we aim to get your orders to you as quickly as possible! All items are shipped within 48 hours of placing your order. Orders are processed on business days, excluding weekends and holidays.
Shipping Information
At ExoPups, we provide FREE Standard Shipping with tracking on all orders. Most deliveries arrive within 2 to 10 business days after shipping. Please keep in mind that delivery times may vary depending on your location and unforeseen circumstances. Our warehouses are located both in the USA and internationally to serve you better.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to follow your package every step of the way until it arrives at your doorstep.
Delivery Concerns
If you have any questions or concerns about your delivery, please don’t hesitate to reach out to our customer support team at support@exopups.com. We’re here to help!
International Shipping
Currently, we only ship within the United States. For international shipping inquiries, please contact us directly.
Shipping Restrictions
Please be aware that some items may be subject to shipping restrictions based on your location. If an item cannot be shipped to your area, we will notify you during the checkout process.
Lost or Stolen Packages
ExoPups is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered but you have not received it, please contact your local postal service for assistance.
Thank you for choosing ExoPups!
We appreciate your business and are excited to serve you!
Return and Refund Policy
At ExoPups, we’re confident you’ll love your new product! However, if you need to return it for any reason, please read the details below.
Returns
- You can return items within 30 days of receipt.
- All products must be in their original, undamaged packaging.
- If an item shows signs of use or excessive handling, we may deduct up to 20% from your refund. This policy does not affect your statutory rights.
Return Postage
- Customers are responsible for return postage costs, which are non-refundable unless the item is faulty.
- Please keep your proof of postage in case of any issues.
Packaging
- Ensure all returned items are securely packaged in their original packaging to prevent damage during transit.
Processing Refunds
- Once we receive your return, we’ll process your refund as quickly as possible.
- For faulty items that are not being returned, please provide photographic evidence, and we’ll take care of the issue right away.
If you have any questions or need assistance, feel free to reach our team at support@exopups.com.
